Privacy Policy
Last Updated: October 7, 2025
This Privacy Policy describes how ilvaris ("we", "us", or "our") collects, uses, and shares information when you access or use our website at ilvaris.online and related services (collectively, the "Services").
By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Services.
1. Information We Collect
We collect several types of information from and about users of our Services, including:
1.1 Information You Provide to Us
We collect information that you voluntarily provide when you:
Account Registration: Name, email address, username, password, and other registration details.
Course Enrollment: Educational background, learning preferences, and payment information.
Communications: Information contained in messages you send us, including support requests and feedback.
User Content: Projects, assignments, forum posts, and other materials you submit through the Services.
1.2 Information Collected Automatically
When you access our Services, we automatically collect certain information about your device and usage, including:
Device Information: IP address, browser type, operating system, device identifiers, and device settings.
Usage Data: Pages visited, time spent on pages, links clicked, course progress, and interaction with content.
Location Data: General geographic location based on IP address.
Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies.
1.3 Information from Third Parties
We may receive information about you from third parties, such as:
Payment Processors: Transaction details and payment verification.
Analytics Providers: Aggregated usage statistics and performance metrics.
Social Media Platforms: If you choose to connect your social media accounts, we may receive profile information.
2. How We Use Your Information
We use the information we collect for various purposes, including:
2.1 Providing and Improving Services
Service Delivery: To provide, maintain, and improve our educational platform and content.
Account Management: To create and manage your account, process enrollments, and track progress.
Personalization: To customize your learning experience and recommend relevant courses.
Technical Support: To respond to your inquiries and provide customer support.
2.2 Communications
Service Communications: To send administrative information, course updates, and system notifications.
Marketing: To send promotional materials, newsletters, and information about new courses (you may opt out).
Educational Content: To deliver course materials, assignments, and feedback.
2.3 Analytics and Research
Platform Analytics: To analyze usage patterns and improve course effectiveness.
Research: To conduct internal research for educational development and platform optimization.
Performance Monitoring: To monitor and analyze platform performance and user engagement.
2.4 Legal and Security
Compliance: To comply with legal obligations and respond to lawful requests.
Security: To detect, prevent, and address fraud, security issues, and technical problems.
Rights Protection: To protect our rights, property, and safety, as well as those of our users.
3. How We Share Your Information
We may share your information in the following circumstances:
3.1 Service Providers
We share information with third-party service providers who perform services on our behalf, including:
Payment processing, hosting and infrastructure, email delivery, analytics services, customer support tools, and content delivery networks.
These providers are contractually obligated to use your information only for the purposes we specify and to protect your information.
3.2 Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.
3.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
3.4 Consent
We may share your information with third parties when you have given us explicit consent to do so.
3.5 Aggregate Information
We may share aggregated or de-identified information that cannot reasonably be used to identify you.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information and to improve and analyze our Services.
4.1 Types of Cookies We Use
Essential Cookies: Required for the operation of our Services, including authentication and security.
Functional Cookies: Enable enhanced functionality and personalization, such as remembering preferences.
Analytics Cookies: Help us understand how visitors interact with our Services by collecting usage information.
Marketing Cookies: Used to track visitors across websites to display relevant advertisements.
4.2 Managing Cookies
Most web browsers allow you to control cookies through their settings. However, disabling cookies may limit your ability to use certain features of our Services.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When determining retention periods, we consider:
The nature and sensitivity of the information, the purposes for which we process the information, legal and regulatory requirements, and our legitimate business interests.
When we no longer need your information, we will securely delete or anonymize it.
6. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
Our security measures include:
Encryption of data in transit and at rest, secure authentication and access controls, regular security assessments and monitoring, employee training on data protection, and incident response procedures.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
7.1 Access and Portability
You may request access to your personal information and receive a copy in a structured, commonly used format.
7.2 Correction
You may request correction of inaccurate or incomplete personal information.
7.3 Deletion
You may request deletion of your personal information, subject to certain exceptions.
7.4 Restriction and Objection
You may request restriction of processing or object to processing of your personal information in certain circumstances.
7.5 Withdraw Consent
Where we rely on consent to process your information, you may withdraw that consent at any time.
7.6 Marketing Communications
You may opt out of receiving marketing communications by following the unsubscribe instructions in those communications or by contacting us directly.
7.7 Exercising Your Rights
To exercise any of these rights, please contact us at contact@ilvaris.online. We will respond to your request within a reasonable timeframe and as required by applicable law.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.
When we transfer your information internationally, we implement appropriate safeguards to protect your information in accordance with this Privacy Policy and applicable law.
9. Children's Privacy
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information.
10. Third-Party Links and Services
Our Services may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to those third-party services.
We encourage you to review the privacy policies of any third-party services before providing them with your information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make changes, we will update the "Last Updated" date at the top of this policy. If we make material changes, we will provide additional notice, such as by email or through a prominent notice on our Services.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Company Name: ilvaris
Email: contact@ilvaris.online
Phone: +448006226972
Address: Kirkby market, Unit 61-63 kirkby market Kirkby, Liverpool L32 8RW, United Kingdom
We will respond to your inquiry as promptly as possible.
13. Additional Information for Specific Regions
13.1 European Economic Area Users
If you are located in the European Economic Area, you have certain rights under the General Data Protection Regulation, including the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.
13.2 California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.
13.3 Other Jurisdictions
Users in other jurisdictions may have rights under applicable local laws. Please contact us to exercise any rights you may have under your local data protection laws.
Thank you for trusting ilvaris with your information. We are committed to protecting your privacy and providing a safe, secure learning environment.